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    Terms & Conditions

    Last updated: January 2025

    1. Acceptance of Terms

    By accessing and using Alkaione's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

    2. Product Information

    Alkaione water ionizers are designed for residential and commercial use. All product specifications, features, and benefits are provided for informational purposes. While we strive for accuracy, specifications may change without notice.

    3. Orders and Payment

    • All orders are subject to acceptance and availability
    • Prices are subject to change without prior notice
    • Payment must be received before product delivery
    • We accept various payment methods as displayed during checkout

    4. Installation and Setup

    Professional installation is recommended for optimal performance. Installation services are provided by certified technicians. Customer is responsible for providing suitable installation conditions including:

    • Adequate water pressure (minimum 10 PSI)
    • Electrical outlet within reach
    • Suitable mounting space
    • Access to water source

    5. User Responsibilities

    Users agree to:

    • Use the product according to provided instructions
    • Perform regular maintenance as recommended
    • Use only with potable water sources
    • Not modify or tamper with the internal components
    • Report any issues immediately

    6. Warranty and Liability

    Our products come with manufacturer warranty as specified in the warranty policy. Alkaione's liability is limited to the purchase price of the product. We are not liable for:

    • Indirect or consequential damages
    • Damage due to misuse or negligence
    • Damage due to natural disasters
    • Damage due to power fluctuations

    7. Intellectual Property

    All content on this website, including text, graphics, logos, and software, is the property of Alkaione Life Pvt Ltd and is protected by copyright and other intellectual property laws.

    8. Governing Law

    These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

    9. Contact Information

    Alkaione Life Pvt Ltd

    T-Hub Innovation Centre, Gachibowli, Hyderabad, Telangana, India

    Phone: 1800 889 5669

    WhatsApp: +91 82982 34141